You can’t make this stuff up! And this is just too great not to share. IHG recently reorganized their Rewards Club, and announced the name of their top tier membership level called Spire Elite. The perks for those lucky enough to be a part of the Spire Elite level include room upgrades, rollover nights, 100% bonus points on stays, and a Choice Benefit of either 25,000 points or upgrading a friend to Platinum Elite status. Oh, and then there is one other…(ahem) perk.
A 24-hour customer care sex line.
Okay, okay. Not really. It was all just a big fat mistake. Yeah, they accidentally printed the wrong customer service line on the back of the card, and it happened to be a sex line. I called the number, uh, strictly in the interest of journalism, and I can confirm that it was most definitely a sex line. Naturally, IHG figured out their mistake shortly after sending out their cards and sent me (as well as everyone else who is in the top tier) an email explaining the error:
The mistake was a rather easy one to make. Instead of printing 844-774-7300 on the card, they put 800-774-7300.
Personally, I find the mistake hilarious. Embarrassing? Sure. But mainly hilarious! I mean, what are the odds??
In all seriousness, the IHG Rewards Club is a good club to be a part of. IHG is one of the largest hotel companies in the world. They own several brands we’re all familiar with, including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, and Candlewood Suites, just to name a few. You can stay in one of their hotels almost anywhere. They run roughly 4,800 hotels in over 100 countries. If only their real customer service line was more exciting...
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