We created Rapid Rewards® because we think you deserve to actually feel rewarded. And, from time to time we must make some updates to our program. Beginning April 17, 2015, the number of Rapid Rewards Points needed to redeem for certain flights will vary based on destination, time, day of travel, demand, fare class, and other factors. However, there are still many flights which will stay at the current redemption rate. And don’t forget that when fares go on sale, so do the points needed for redeeming for a reward flight on those fares.
As an active Rapid Rewards® Member, you know first-hand about the great benefits of our frequent flyer program including:
- Unlimited reward seats
- No blackout dates
- Points that don’t expire
You may also know that we’re all about creating flexibility for you to use your Rapid Rewards Points:
- We don’t charge a fee of any kind if you wish to change or cancel your reward flight at any point.
- We don’t charge a fee of any kind for you to use your points, even if you are redeeming at the last minute.
- And, there is no minimum point balance requirement to redeem for reward travel.
One thing we’ll never change is our continued goal to bring you the best rewards program in the business.
Thank you for your business and continued loyalty.
That also means your RR points won't quite get you as far come April 17 - as they do today. And that is a good lesson to remember: if you play this game don't use points as a savings account. After you earn points burn them. Earn and burn. Hoarding points will get you nowhere. They'll just lose their value.
If you fly a lot of Southwest's most popular flights, this change will hurt you more than the other person. Otherwise - you don't have much to really about.