Mike Rowe, the former host of one of my all-time favorite shows, “Dirty Jobs” (and current host of one of my favorite podcasts, “The Way I Heard It”) recently took to Facebook to weigh in on the United Airlines fiasco after a fan asked him about it.
Donna Johnson writes…
Moving forward, what matters most to me is a heightened respect for the rules, and a heightened respect for the people who enforce them. Obviously, the policies that led to this particular fiasco need to change. But the greatest enemy we face in the friendly skies is not bad service – it’s anarchy. And I have no interest in flying with anyone who doesn’t follow orders. Do you? Does anyone?
When something like the United incident happens, more than one party can be at fault. It’s not always the big bad business who is completely at fault. The “victim,” in this case, plays a role in what happened to him too.
It’s all about personal responsibility (on both sides). Something that’s overlooked far too often these days. A take that’s not mainstream, yet also not too different than mine:
Is what happened acceptable? No. But is this individual completely innocent in all of this? No. Let’s face it, the dude acted like a little child in this case. If he didn’t scream like a wounded deer, and actually acted like a grown-up, he would have been treated as such.
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